Frequently Asked Questions

Everything you need to know about Pregomesh jewelry and services.

Does Pregomesh offer international shipping?

Yes, we ship our handcrafted jewelry worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

What materials are used in Pregomesh jewelry?

We pride ourselves on using high-quality materials, primarily 925 sterling silver, combined with natural stones and traditional craftsmanship techniques.

How can I return or exchange an item?

If you are not satisfied with your purchase, you can return it within 14 days of receipt. Items must be in their original condition and packaging to be eligible for a refund.

How should I care for my silver jewelry?

To maintain the shine of your pieces, avoid contact with perfumes, lotions, and water. Store them in a dry place, preferably in the provided Pregomesh pouch.

Can I track my order once it has been shipped?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure digital payment gateways.